Very conveniently located at CBD, can reach major tourist spots at CBD in walkable distance. Facilities are new and clean, with modern cosy design. Staffs at reception are extremely friendly. Still and sparkling water are provided at reception free of charge. Residents can use the glass bottles provided to get unlimited water freely. Has many good cafes and restaurants nearby.
Pui
décembre 2024
Modern and spacious room Great location Good breakfast
Bartłomiej
novembre 2024
From the moment we arrived the staff made us feel so welcome like we'd come home. We were delayed travelling from the UK to Melbourne Australia and had a 23 hour journey so complimentary fresh water, hot drinks and lovely staff was so much appreciated thank you. Every single person in this hotel was just exceptional! We've been to hotels all over the world but this was the BEST we've ever had the pleasure of staying in. Right in the heart of the CBD, central business district, with free trams, shopping and the coolest vibe I've ever felt from a city. You'll find everything in walking distance. We had a superior high floor room number 2209 and were treated to the best view of the city on NYE, what a night. We had breakfast with our room and the dining room gives New York vibes with the skyscraper views. You will start off with barister style coffee should you wish and have a choice of continental cheeses and pastries, fruit, toast and full English buffet.....breakfast was just so chilled, I can't bear busy breakfasts but this was perfect, no queuing for anything and very personal feel. The cleanliness of the room was amazing too, crisp white sheets and towels, fridge, tv, and rain shower made the room feel Boutique like. I ABSOLUTELY LOVED THIS PLACE! you will not be disappointed and I want to go straight back.
Lisa
janvier 2025
Well appointed, spacious room with a very comfortable king-size bed. Fantastic location in centre of CBD with easy access to public transport links and restaurants. Staff were friendly and helpful - I forgot my toothpaste and they provided free of charge. I also love that they store your luggage for free after check-out. I highly recommend this hotel and Voco in general. I will 100% be staying here again.
Jennifer
juillet 2024
Great location. Very modern!
Kaitlin
janvier 2025
We came for the bathroom with a view and it did not disappoint. The bath itself was deep and comfortable. All in all, it made any other criticisms we had of the hotel inconsequential.
Rebecca
février 2023
Location, styling, comfortable, quiet rooms and very clean
Mel
octobre 2024
Staff were incredibly friendly and helpful, excellent location for shopping, great breakfast and good outlook. Room and bathroom was slightly small. The water on tap is a good idea - but the bottles took a while to refill by hotel staff (they ran out of bottles). Also the sustainability focus is good with product in the bathrooms, but the lotion wasn't pumping and you couldn't fix it yourself. And the pool could be warmer and towels provided outside - you have to walk through the bar to get to the pool terrace. These are minor issues. Stay was great, will come back again.
Emily
octobre 2024
Very friendly staff, lovely facilities and loved the fact that they had full size shampoo, conditioner and body/hand wash, as opposed to small single use ones. It was also lovely that the hotel offers things like toothbrush, toothpaste, hair comb, shoe shine etc if you forgot yours at home. Very prompt service at all times which was appreciated greatly. Also loved the complimentary water refill station, which also had sparkling water on tap. Location was lovely, being able to walk right into a peaceful laneway rather than a busy street.
Sophie
août 2024
I loved this hotel! Really nice decor, looked like the pictures on line. The staff were lovely, especially Sam who checked me in. He was so helpful and they were able to accommodate me earlier. My favorite thing about the hotel is they do not use plastic water bottles, instead you can refill glass bottles at the reception of still or sparkling water and take them to your room. The view from the room was great, and I thought the overall layout and decor was very nice. I didn't use the facilities but they looked very nice. Lights - very simple, one button would turn everything off. The dream. TV - had Chromecast so you could watch Netflix etc..via your phone. USB ports - available on both sides of the bed Clear Bathroom Wall - yes, but has a curtain which will close over it for privacy. Mini Fridge - yes but no snacks, but milk for the coffee. Shampoo & Conditioner - both available, they are ok. But would recommend bringing your own especially for special hair needs. Toiletries - none for environmental reasons so bring your own. Hairdryer - available , better than most, at least had the nozzle. But a typical hotel hair dryer. Iron - available but didn't work.
Samantha
juin 2024